PIB · Government of India ·

Special Campaign 6.0: Department of Posts Achieves Significant Progress in Grievance Redressal, Cleanliness, E-Waste Disposal, and Space Management

Distilled Policy Brief

  • The department launched 'Digipost', a phygital mail service in collaboration with Gujarat Police for delivering traffic e-challans, embodying citizen-centric governance.

🎯 Prelims High-Yield Examination Points

Special Campaign 6.0 is implemented by the Department of Posts (Ministry of Communications) to institutionalize cleanliness, reduce pending public grievances, and promote scientific e-waste management and revenue generation from scrap disposal.

⚖️ Mains Analytical & Syllabus Linkages

Examine how initiatives like Special Campaign 6.0 and 'Waste to Wealth' models enhance administrative efficiency, promote sustainable office management, and foster citizen-centric governance in public sector departments.

🎯 UPSC Prelims Practice Drill

Social Justice & Schemes

With reference to the recent initiatives by the Department of Posts under 'Special Campaign 6.0', what is the primary objective of the newly launched 'Digipost' service?

  • [A] A digital-only archiving system for eliminating paper records across all rural post offices in India.
  • [B] A 'phygital' mail service launched in collaboration with Gujarat Police for delivering traffic e-challans.
  • [C] A specialized portal dedicated exclusively to the scientific recycling and auctioning of electronic waste generated by postal circles.
  • [D] An AI-enabled grievance redressal mechanism aimed at automatic disposal of public complaints without manual intervention.
▶ Reveal Official Answer & Analytical Explanation
✓ Correct Option: [B] A 'phygital' mail service launched in collaboration with Gujarat Police for delivering traffic e-challans.

Under 'Special Campaign 6.0', the Department of Posts launched 'Digipost', which is a 'phygital' (physical-digital) mail service in collaboration with Gujarat Police for delivering traffic e-challans digitally and physically to citizens. This highlights the utilization of the postal network's extensive reach for citizen-centric governance. Hence, option (b) is correct while other options do not accurately describe the Digipost initiative.

Tark High-Yield Question Bank ⚡ Practice Full Test in Testing Arena ↗

🏛️ Historical Twin PYQ Anchor (2021)

UPSC Prelims 2021

Consider the following statements regarding the "National Clean Air Programme (NCAP)": 1. It is implemented by the Ministry of Environment, Forest and Climate Change. 2. Central Pollution Control Board acts as the sole regulatory executive body.

Forensic Anchor: Cabinet Allocation of Business Rules & NCAP Framework
Examiner Trap Takeaway: UPSC swapped Central Pollution Control Board role with State Pollution Control Boards for state-level monitoring.

📚 Static Syllabus & Constitutional Linkages

Good Governance and Ethical Administration: Public Administration - Mechanisms for grievance redressal, transparency, and reducing administrative pendency.
Solid and E-Waste Management: Environment - Principles of circular economy, e-waste management rules, and sustainable resource use.