Processing of Applications Received Under the Citizen’s Charter Status as on September 30, 2026
Distilled Policy Brief
- The Reserve Bank of India (RBI) updated its Citizen's Charter in September 2026 by adding one service under Financial Markets and deleting eight services under Foreign Exchange Management, bringing the total number of services under the Charter to 206.
- To ensure a seamless and user-friendly experience for filing online applications, applicants can access user manuals, FAQs, illustrative infographics, and instructional videos on the PRAVAAH portal.
🎯 Prelims High-Yield Examination Points
The PRAVAAH portal, an initiative of the Reserve Bank of India (RBI), designed to facilitate online application processes and improve the accessibility of services under its Citizen's Charter.
⚖️ Mains Analytical & Syllabus Linkages
Analyze the role of digital portals like PRAVAAH and updated Citizen's Charters in improving regulatory efficiency, transparency, and the ease of doing business in India's financial sector.
🎯 UPSC Prelims Practice Drill
With reference to the administrative and regulatory initiatives of the Reserve Bank of India (RBI), consider the following statements: 1. The PRAVAAH portal is designed to provide a user-friendly interface, including user manuals and instructional videos, for filing online applications with the RBI. 2. Recent amendments to the RBI's Citizen's Charter deleted several services under Foreign Exchange Management due to the delegation of powers to Authorised Dealers. 3. The total number of services covered under the RBI's Citizen's Charter stands at 206. Which of the statements given above are correct?
- [A] 1 and 2 only
- [B] 2 and 3 only
- [C] 1 and 3 only
- [D] 1, 2 and 3
▶ Reveal Official Answer & Analytical Explanation
All three statements are correct. The PRAVAAH portal serves as a seamless platform for filing online applications with the RBI, offering user manuals, FAQs, and instructional videos. Under the recent review of the RBI's Citizen's Charter, eight services under Foreign Exchange Management were deleted because powers were delegated to Authorised Dealers, and the total number of services under the Charter now stands at 206.
🏛️ Historical Twin PYQ Anchor (2021)
Consider the following statements regarding the "National Clean Air Programme (NCAP)": 1. It is implemented by the Ministry of Environment, Forest and Climate Change. 2. Central Pollution Control Board acts as the sole regulatory executive body.